Privacy and Cookies Policy

 
This Privacy and Cookies Policy sets out how we (Knoll International S.p.A.) collects, uses, retains and transfers personal information supplied by users or collected by us from users of the website located at www.knoll-int.com (the “Website”). This Policy does not cover the links within this Website linking to other sites and we are not responsible for the content of such sites.
Because we want to build users’ trust and confidence in the Website, we want to disclose our privacy practices. We will use your personal information in full compliance with applicable laws.
 
Please do not use the Website if you do not agree with this Privacy and Cookies Policy.
 

MODIFICATIONS

 
This Privacy and Cookies Policy may change over time as we modify or expand our products and services and therefore we suggest that you check this Privacy and Cookies Policy from time to time in order to understand how we treat your information. New versions of the Privacy Policy will be published on the Website.
 

WHAT PERSONAL INFORMATION IS COLLECTED

 
Data voluntary provided by the user

Any communication sent to the e-mail contacts indicated on the Website implies the acquisition of the e-mail address and of the other personal data disclosed in the communication. Our Customer Service and the Managerial Staff will use this information to carry out our obligations to you and/or to provide you with the information and services that you request from us.
 
Data we automatically collect when you browse this Website

With regard to each of your visits to our site we may automatically collect the following information:
 
  • technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call us.
 
We will use this information to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. All this information is collected anonymously and does not directly identify you as an individual, but sometimes – e.g. in case of cybercrime investigation – this information can be used to identify users if combined with other personal data.
 

 COOKIES

What is a cookie?

A cookie is a small piece of data sent from the Website and stored on your device (e.g., computer, tablet or mobile) while you are browsing the Website. Cookies are then sent to the originating Website on each subsequent visit or another website that recognises that cookie. Cookie use is standard on the Internet. Cookies do many different jobs like letting you navigate between pages efficiently, remembering your preferences and establishing whether you are logged in or not, possibly across multiple visits.
 
Key concepts
 
First party cookies: First-party cookies are those set by a Web site that is being visited by the user at the time (e.g., cookies placed by www.knoll-int.com).
 
Third party cookies are cookies that are set by a domain other than that of the Web site being visited by the user. If a user visits a Web site and another entity sets a cookie through that Web site, this would be a third-party cookie.
 
Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the Web site that created that particular cookie.
 
Session cookies: these cookies allow Web site operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
 
Strictly necessary cookies: these cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.
 
Performance cookies: these cookies collect information about how you use our Web site – e.g., which pages you visit and if you experience any errors. These cookies do not collect any information that could identify you directly and are only used to help us improve how our Web site works, understand what interests our users and measure how effective our content is. Web Analytics (like Google Analytics) set this kind of cookies.
 
Targeting cookies (or advertising cookies) collect information about your browsing habits and are used to make advertising more relevant to you and your interests. They are used by services provided by third parties, such as Like or Share buttons. 
 
First-party cookies

Knoll-int may set the following first party cookies on your computer:
 
Cookie Name
Cookie Type - Duration
Category
Function
JSESSIONID
Session/1 day
Strictly necessary
Used as a unique identifier. It helps your browser remember your preferences when on our Website
Knoll-basket
Persistent/7 days
Performance
Used to keep the information of the products you added to the wish list
Cookies-accepted
 
Strictly necessary
Used to record if you have accepted the use of cookies on the Website
 
Third-party cookies

We use Google Analytics, a web analysis-tool of Google Inc. Google Analytics uses “cookies” to track visitor interactions, which are textfiles being saved on your computer to help us analyze visits of our Website and how our services are used. For example, by using cookies, Google can tell us which pages our users view, which are most popular, what time of day our websites are visited, whether visitors have been to our websites before, what website referred the visitor to our websites, and other similar information. 

These are the cookies set by Google while you visit our Website:
 
Cookie Name
Cookie Type - Duration
Category
Function
_ga
Persistent/2 years
Performance/Analytics
Used to distinguish users
_gat
Session/1 day
Performance/Analytics
Used to throttle request rate
_gid
Persistent/2 days
Performance/Analytics
Used to distinguish users
NID
Persistent/6 , months
Preferences/Analytics
Contains a unique ID Google uses to remember user preferences and other information, such as user’s preferred language (e.g. English), how many search results user wishes to have shown per page (e.g. 10 or 20), and whether or not user wishes to have Google’s SafeSearch filter turned on
CONSISTENT
Persistent/20 years
Preferences/Analytics
unclassified
 
For more information about Google analytic cookies, please see Google Analytics help pages and Google’s privacy policy.

If you do not want your usage of our Website and services to be analyzed by Google, you can disable Google Analytics by using an add-on in your Internet browser. You can download and install the add-on at: https://tools.google.com/dlpage/gaoptout?hl=en.

Please, be aware that – to minimize the ability of Google to identify you - Knoll has activated Google’s feature _anonymizehelp to prevent the storage of full IP address information. The IP anonymization/masking takes place as soon as data is received by the Analytics Collection Network, before any storage or processing takes place. For further information, please consult this link: https://support.google.com/analytics/answer/2763052?hl=en&ref_topic=2919631&vid=0-635805861351148440-3113165860

Some of our pages use AddThis (a popular toolbar for integrating various Social Media sites like Facebook, Twitter, LinkedIn, etc.) which may set a number of cookies on your computer. You can opt out of addthis.com cookies. For more information on what cookies AddThis uses, please refer to the AddThis privacy policy.
 
List of cookies set by AddThis while you visit our Website:
 
Cookie Name
Cookie Type - Duration
Category
Function
bt2
Persistent/9 months
Targeting
Used to keep a record of parts of the site that has been visited in order to recommend other parts of the site
di2
Persistent/2 years
Targeting
Keeps track of expiry dates of other cookies used by the social sharing platform
loc
Persistent/2 years
Targeting
Used to determine how users who share information with each other are geographically located (state level)
mus
Persistent/1 year
Targeting
Unclassified
na_id
 
Targeting
Unclassified
na_tc
Persistent/2 years
Targeting
Unclassified
um
Persistent/1 year
Targeting
Register the user's sharing of content via social media
uvc
Persistent/13 months
Targeting
Updates counter on a website's social sharing function
__atuvc
Persistent/2 years
Targeting
Updates counter on a website's social sharing function
__atuvs
Session/1 day
Targeting
Makes sure the user sees the updated count if they share a page with AddThis social sharing
 
If you click a specific icon displayed in the AddThis toolbar, you will be directed to a third-party platform (e.g., Facebook, Twitter, Instagram) and you may receive cookies from such third-party. Please refer to their privacy policy to understand how they use your data and how to manage your privacy setting on the specific platform:
Browser cookie settings
 
For the optimal navigation experience, we recommend allowing cookies: certain functions of the Website may be unavailable if you disable cookies. If you do not wish to receive and store cookies on your device, you can change the security settings of your browser by clicking the following links and proceeding in accordance with the instructions: 
Microsoft Internet Explorer
Google Chrome
Mozilla Firefox
Safari
Opera 
If you use several devices to visit the Website (computer, smartphone, tablet etc.) be sure to set your cookie preferences on each browser on each device.
  

YOUR RIGHTS

 
You may exercise your right to access your personal information and right to rectify it by sending us an email at the following address: italy@knolleurope.com. We may need to verify your identity prior to disclosing any personal information in order to ensure that we are not disclosing personal information to, or about, the wrong person.
 

SECURITY

 
We use certain efforts to secure our Website such as firewalls and authentication protection. We will periodically review our security policies and implement changes from time to time. However, the Internet is not a risk free place for communication and for that reason, we cannot and do not guarantee complete security, as it does not exist on the Internet. It is your responsibility to ensure that you have adequate anti-virus software and firewalls.
 

LEGALLY REQUIRED DISCLOSURES

 
We may be required, by applicable law, subpoena, court order or other legal process or if Knoll is undergoing a business or share sale, to disclose your personal information to a third party (such as a regulator or proposed purchaser of our business and its advisors), and it is our policy to comply with any such requirements to the extent permitted by applicable law.
 

CONTACTING KNOLL

 
If you have any questions about this Privacy and Cookies Policy, the practices of this Website, or your dealings with this Website, you can contact us:
 
KNOLL INTERNATIONAL S.P.A
Piazza Bertarelli, 2
20122 Milano
ITALY
Tel: +39 (0)2 7222291
E-mail: italy@knolleurope.com
Date of this Privacy and Cookies Policy: February 2018